Store IT Helpdesk Job in IKEA IIS(Saudi), Dhahran, Saudi Arabia

Candidates selected for this position will have to work on different shifts as per the team schedule (morning & evening), and provide required support as per the business needs (during weekends, holidays, and peak seasons) according to the requirements to resolve incidents on-time manner.

Company Name: IKEA

Job Location: IKEA Dhahran Store, Dhahran, Saudi Arabia

Education Qualification: Diploma in IT/ Computer/Networking

Required Experience and Skills:

  • Must have strong communication skills in both Arabic and English.
  • Microsoft/CISCO Certification is preferable.
  • Problem solving and Troubleshooting skills

Employment/Job Type: Full-time

Nationality: Any Nationality

Monthly Salary: Not Specified

Job Description / Role:

  • Ensure all IKEA IT operations in the store functioning well
  • Support IKEA coworker’s hardware and applications related issues.
  • Coordinate and communicate with IKEA vendors and service office IT colleagues to work together on project and IKEA applications issues.
  • Secure all the software installed on the user’s PC with licenses.
  • Secure daily IT routine and performing the checklist.
  • Monitor daily scheduler jobs and ensure sales statements posted.
  • Ensure all the daily and weekly backup jobs completed successfully for all three stores and service office.
  • Ensure and complete any backup restoration request.
  • Preventive maintenance of Datacenter, hardware, and servers.
  • Coordinate with vendor for POS machines maintenance.
  • Ensure data optimization on weekly basis.
  • work on effective ways to reduce the IT Budget.

About the Company:

Come help us create a better everyday life for the many people. That’s the IKEA vision. They do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them.

Company Industry: Retail

Closing Date: Not mentioned (but apply as soon as possible)

HOW TO APPLY –
Interested Candidates may apply by submitting their resume/CV to the official IKEA career website.
CLICK HERE TO APPLY

BEST OF LUCK !!!

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